Frequently Asked Questions
Who can take the survey?
Any business with a presence in Western North Carolina can take the survey. This includes businesses in any industry and of all sizes (from solopreneurs to national/international companies with operations in WNC) as well as businesses that may have closed post-Helene.
Please answer the questions to the best of your ability.
I filled out another survey on the impact of Helene. Why should I fill out this one?
This survey is part of a collaborative effort to provide a ground-level picture of the storm’s impact on businesses and the interconnected economy of Western North Carolina. Different surveys may focus on specific aspects of recovery. Your input on this survey helps inform decision-makers at the local, state, and federal levels as they assess immediate challenges businesses are facing and plan for longer-term recovery efforts.
Who is conducting the survey?
Riverbird Research is facilitating the survey in partnership with the Economic Development Partnership of North Carolina (EDPNC), Buncombe County, the City of Asheville and Explore Asheville. Riverbird Research, established by the Asheville Area Chamber of Commerce, is an award-winning team with over 25 years of combined experience in data and systems analysis. Our team leverages well-informed expertise in labor market data, demographic and economic research, and economic impact analysis to communicate regional assets and opportunities. Our network has a national reach, and our process is collaborative and creative.
What languages is the survey available in?
In addition to English, the survey is available in Spanish. You can select your preferred language at the beginning of the survey.
How long will the survey take to complete?
The survey should take approximately 10 minutes to complete but will vary by respondent.
Who do I contact if I have additional questions?
Please contact: RiverbirdResearch@ashevillechamber.org
