Storm Resources

September 26, 2024

With inclement weather coming our way and states of emergency declared for our region, it’s important to be prepared and to stay informed about conditions. Extensive major flooding is anticipated.

The Asheville Chamber and Visitor Center will be closed Thursday Sept. 26 and Friday Sept. 27. Events and meetings will be rescheduled.

Here are some community resources to help you prepare whether weather impacts you at home or at work…

CITY OF ASHEVILLE INFORMATION

Storm Related Updates

Sign up for AVL Alerts: AVL Alert is an emergency and non-emergency notification system. This system enables the City of Asheville to provide you with the information that you want to receive via the communication methods that you choose. By enrolling in the system, you are automatically subscribed to emergency alerts such as flooding alerts. Sign up here
Tip: If you work in City of Asheville but live outside the city, sign up for alerts for your work address.

Follow City of Asheville and Asheville Fire Department on social media:

Asheville Fire Department: Facebook  • Twitter
During storm-related emergencies, the City of Asheville’s Fire Department is the lead agency in the city to coordinate and manage the action plan and operations during the incident. As always, Dial 9-1-1 for emergencies.
City of Asheville: Facebook  •  Twitter   •  Instagram

BUNCOMBE COUNTY INFORMATION

State of Emergency

Buncombe County News Center

Sign up for Buncombe Alerts: Sign up for BC Alerts by texting “BCAlert” (not case sensitive) to 99411. Learn more

Follow Buncombe County on social Media: Facebook (regular live updates from emergency management) • Instagram

Numbers you need to know in bad weather
Emergency Contact Information:

  • For Emergencies: Dial 911
  • Buncombe County Emergency Services Non-emergency line: (828) 250-6650
  • Report Downed Trees (not posing immediate danger): Call (828) 250-6670
  • Report power outages: 1-800-419-6356
  • Call 211 for shelter information

OTHER RESOURCES

National Weather Service

Info on Road Closures: Remember…DON’T drive thru standing water or around barricades.

  • DriveNC.gov Toggle on the tab beside Hurricane Helene to see storm related closures.
  • Waze App is also helpful
  • NCDOT Twitter: NCDOT_Asheville for local information or @NCDOT for regional/ statewide information

Duke Energy Storm Center: To report an outage, sign up for alerts, access outage maps or download the mobile app

American Red Cross

Restoration Services: Check our directory for contractors specializing in restoration services such as water or mold damage.

Update 9/26/24 6 p.m.: Catastrophic Flooding Imminent, Resources are Available for Residents

As the local state of emergency continues, resources are available to help residents looking to evacuate. It’s anticipated that 15,000 individual residences may be impacted.

To see if your residence falls in the floodplain, click here. Please note that this tool is not a confirmation that a property will not flood, it simply shows that it is not historically prone to flooding.

Shelters are available and open now at First Baptist Church in Swannanoa and Trinity Baptist in West Asheville. Buncombe County is working with Henderson County and other partners to establish larger shelters and also shelters that can help community members with medical devices like home ventilators and other specialized equipment.

Explore Asheville has worked with local hotels to make rooms available for residents who are seeking shelter from the storm. Those rates are available here.

Residents, businesses, visitors, and employees in Fletcher and Biltmore Village near the rivers should self-evacuate before anticipated crests overnight Friday and into Saturday morning.  

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Code Purple sheltering is available through ABCCM for unhoused residents, and transportation on ART is free to Code Purple shelters.