Better Business Bureau offers guidelines for safe giving to charitable organizations

August 29, 2017


In light of the devastating effects of Hurricane Harvey in Texas, BBB and Give.org have issued a release regarding safe giving to charitable organizations. BBBs are already seeing crowdfunding appeals of a dubious nature, and in the days ahead expect to see “storm chasers” looking to make a quick buck off of clean-up efforts. You can see the full release here, including a list of BBB Accredited Charities that are raising money for relief efforts.

BBB Wise Giving Alliance suggests that donors keep the following tips in mind to help avoid questionable appeals for support:

  • Understand crowdfunding. Keep in mind that some crowdfunding sites do very little vetting of individuals who decide to post for assistance after a disaster, and it is often difficult for donors to verify the trustworthiness of crowdfunding requests for support. If you decide to contribute via crowdfunding, it is probably best to give to people who you personally know that have posted requests for assistance. For more Give.org tips on crowdfunding, check out this Wise Giving Wednesday post.
  • See if the charity has an on-the-ground presence in the impacted areas. Unless the charity already has staff in the affected areas, it may be difficult to bring in new aid workers to provide assistance quickly. See if the charity’s website clearly describes what the charity can do to address immediate needs. 
  • Find out if the charity is providing direct aid or raising money for other groups. Some charities may be raising money to pass along to relief organizations. If so, you may want to consider “avoiding the middleman” and giving directly to those that have a presence in the region. Or, at a minimum, check out the ultimate recipients of these donations to see whether they are equipped to provide aid effectively. 
  • Be cautious about gifts of clothing, food or other in-kind donations. In-kind drives for food and clothing, while well intentioned, may not necessarily be the quickest way to help those in need – unless the organization has the staff and infrastructure to distribute such aid properly. Ask the charity about its transportation and distribution plans. Be wary of those who are not experienced in disaster relief assistance. 
  • Verify the trustworthiness of soliciting relief organizations by visiting Give.org to access free reports that specify if the charity meets the 20 BBB Standards for Charity Accountability.